About SoJen.AI
Communication Intelligence for how people connect.
SoJen.AI is a Communication Intelligence company developing new ways for artificial intelligence to support human communication before words become consequences. Its flagship consumer product is the SoJen.AI Social Network — a built social platform designed around reflection before reaction, where AI can help people recognize potential communication risk while preserving human judgment, choice, and agency.
The same underlying Communication Intelligence technology also powers the SoJen.AI Commercial API, a built enterprise product that extends pre-send detection, guidance, explainability, and communication-risk intelligence into organizational and digital-platform environments.
Why SoJen.AI
What if digital communication could support reflection before reaction?
Most digital platforms intervene after communication has already been published. A post is sent, a comment circulates, a conversation escalates — and moderation enters after the consequences have already begun.
SoJen.AI starts earlier. Its Communication Intelligence technology is designed to operate before transmission, while people still have the opportunity to reconsider wording, tone, context, potential bias, and possible impact.
The goal is not to tell people what to think, determine what they are allowed to say, or replace human judgment. The goal is to create a reflective pause — providing additional information before a person decides what to send.
Reflection Before Reaction
Communication Intelligence enters while people still have an opportunity to reconsider wording, tone, context, and potential impact.
Human Choice Remains Central
SoJen.AI provides guidance rather than becoming an unquestioned arbiter of acceptable communication. People remain responsible for what they ultimately choose to say.
Intervention Before Consequence
The defining intervention happens before communication is transmitted — not only after content has been published and harm has already occurred.
The SoJen.AI Platform
One intelligence foundation. Two ways to put it to work.
SoJen.AI has built two products on the same Communication Intelligence foundation. The Social Network brings the technology directly into everyday digital interaction. The Commercial API extends the same underlying capability to organizations that want to incorporate proactive communication intelligence into their own environments, products, and workflows.
The products serve different audiences, but they share the same core premise: intelligent intervention is most useful while people still have an opportunity to reflect and choose what happens next.
SoJen.AI Today
Built products. Different paths to adoption.
SoJen.AI Social Network
A built social platform designed around reflection before reaction. Communication Intelligence can help people recognize possible communication risks before posting while preserving their ability to make the final decision.
The Social Network is now forming its Founding Test Community — a selected group of early users who can experience the platform and help inform the next stage of its development.
Commercial API
A built enterprise Communication Intelligence product that provides pre-send detection, mitigation guidance, explainability, and structured communication-risk outputs for integration into organizational and digital-platform environments.
Organizations interested in evaluating the technology can request an enterprise demonstration and discuss potential pilot applications.
Bias Unlearned Podcast
Bias Unlearned explores the human, behavioral, and technological questions behind SoJen.AI — including bias in language, context, intent and impact, algorithmic influence, human judgment, and the role AI can play in helping people reflect before consequences occur.
The podcast provides a deeper look at the ideas and research informing the broader SoJen.AI approach to Communication Intelligence.
Celia Banks, Ph.D.
Founder & Chief Scientist
About the Founder
Built at the intersection of artificial intelligence and human behavior.
Dr. Celia Banks is the Founder and Chief Scientist of SoJen.AI. Her work brings together artificial intelligence, data science, human and organizational systems, and enterprise transformation to explore a central question: how can technology help create better conditions for human communication without replacing human judgment?
Over more than two decades, Dr. Banks has architected large-scale data and analytics platforms, developed AI and machine learning solutions, led global technology initiatives, and partnered with C-suite executives to translate strategy into measurable business outcomes. Her experience spans organizational design, performance measurement, Lean Six Sigma, portfolio management, executive coaching, and global technology delivery.
Dr. Banks honorably served in the U.S. Air Force before holding leadership roles at Bristol-Myers Squibb and Pfizer and working in operational excellence consulting. She later founded I-Meta, a Big Data analytics company where she invented and patented the Spice Chip Technology system for acquiring and transforming large-scale data into actionable intelligence. SoJen.AI’s patent-pending Communication Intelligence architecture continues that work at the intersection of technology, information, and human decision-making.
Her academic work complements that industry experience. Dr. Banks holds a Master of Applied Data Science from the University of Michigan and a Ph.D. in Human and Organizational Systems from Fielding Graduate University. That combination of advanced data science and behavioral-systems research shaped the premise behind SoJen.AI: communication challenges are not simply language-classification problems. They are also human, behavioral, contextual, and systems problems.
This multidisciplinary foundation shapes both the SoJen.AI Social Network and the Communication Intelligence technology beneath it — combining technical detection with a human-centered approach to reflection, context, agency, and accountability.
What Guides Us
Mission, Vision, and Core Principle
Mission
To create digital environments where technology helps people communicate with greater awareness before words become consequences.
Vision
A future in which digital technology does more than connect people — it helps create the conditions for healthier, more thoughtful human interaction.
Core Principle
AI should support human judgment, not replace it. SoJen.AI is designed to provide information and reflection while leaving the final communication decision with the person.
Our Values
Human-centered by design.
Human Agency
Technology can inform a decision without taking ownership of that decision away from the person making it.
Reflection
A small pause before communication is transmitted can create space to reconsider wording, context, tone, and possible impact.
Context
Words do not exist in isolation. Meaning can change with culture, relationship, history, timing, setting, and power.
Accountability
Human choice carries responsibility. Communication Intelligence is intended to support more informed decisions, not eliminate accountability for them.
Inclusion
Digital environments should recognize that people bring different experiences, communication styles, perspectives, and contexts into conversation.
Transparency
People should be able to understand why AI has surfaced a communication concern rather than being asked to accept an unexplained automated judgment.
What Makes SoJen.AI Different
The intervention happens before the consequence.
Traditional moderation largely asks what should happen after content has been published. SoJen.AI asks an earlier question: what if technology could help someone recognize something worth reconsidering before pressing send?
That pre-send intervention model sits at the center of both the SoJen.AI Social Network and the Commercial API. The environments and users may differ, but the underlying principle remains the same: introduce intelligence while people still have an opportunity to choose what happens next.
SoJen.AI’s patent-pending architecture supports that approach through communication-risk detection, implicit and explicit signal identification, mitigation guidance, explainability, and structured outputs designed to support human decision-making rather than replace it.
Where We Are Now
Moving from product development to real-world adoption.
The core SoJen.AI products are built. The current focus is putting them into the hands of the people and organizations they were designed to serve.
Founding Test Community
SoJen.AI is recruiting selected early users to experience the Social Network, explore its Communication Intelligence features, and help inform the next phase of the platform.
Enterprise Demonstrations
Organizations can request a demonstration of the Commercial API to evaluate how pre-send Communication Intelligence could operate within their own communication environments.
Enterprise Pilots
For organizations ready to evaluate the technology in a defined use case, SoJen.AI offers individually scoped pilot engagements designed around the organization’s communication environment and objectives.
Communication technology can do more than react.
SoJen.AI brings Communication Intelligence into two environments: a social network where people can experience reflection before reaction directly, and a Commercial API that allows organizations to bring the same underlying capability into their own communication systems.
Join the Founding Test Community, explore the ideas behind the work through Bias Unlearned, or request an enterprise demonstration.